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DSO News: Posts Tagged "telephone answering"

The importance of postal and Plain Old Telephone (POT) in business

Monday, July 4th, 2011

You may work all the time on the road, or you may be a service provider or business consultant that always works at customer locations, but your will always want to have an office address and phone number to project a professional image to your existing and new customers.  Customers frequently ask ‘where is your office? ’ or ’where are you based? ‘, and sometimes if customers hear you are based out of your house or car, it projects an image that you are a “small “ organisation and may not be able to meet their needs.

Many people today say their phone is their office – it handles their business calls, emails and texts, no matter where they are.  A physical office space is much less important in many cases, but a ‘virtual office’ with the option of a professional phone answering service (or phone forwarding)  can be critical to project a professional image and stability.

The importance of a professional image for a startup

Wednesday, June 29th, 2011

In today’s climate, your company’s identity and brand have never been more important. The image we portray sends an important message to our clients, and this is especially critical for start-ups.  First impressions are so important.  Your business logo, your website, promotional materials are all part of projecting a professional image.  Having a Dublin city address will also support this image.  A Dublin headquarters perhaps ? 

You can focus on your business, and your phone can be answered professionally.  Your post will be handled and forwarded to you, wherever you are.  You can meet clients in our meeting room – just book it by the hour.  Everyone will think that this is your office.

As a startup, you can be instantly projecting a professional image from day 1.  And if your business grows, you can consider one of our offices in the future – that way, you won’t have to change your business address.

Missed phone calls cost money

Monday, May 16th, 2011

Dear fellow entrepreneur,

Are you with customers or in meetings all day ?

If a new or existing customer phones you and you do not answer, will they go to your competitor ?

Don’t take that chance.

We’ve all done it – missed calls because we are out of the office or busy dealing with a client.

Missed calls means lost business, business that goes to your competitors instead of you. Wouldn’t it be great of there was always someone to answer your phone ?

A Virtual Office can provide you with a Dublin phone number, and be answered by professional staff, using YOUR company name. Messages can be texted to you immediately, so that you can return priority calls – and keep your customers happy.

Remenber, according to some studies ” 80% of callers will not leave a message on an answering machine”.

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