Dublin Virtual Office & Telephone Answering Service Packages

Sign up for one year payable in advance and save up to 50% on our already low monthly prices.
Call us now on (01) 20 20 212

DSO News: Posts Tagged "serviced office"

Missed phone calls cost money

Monday, May 16th, 2011

Dear fellow entrepreneur,

Are you with customers or in meetings all day ?

If a new or existing customer phones you and you do not answer, will they go to your competitor ?

Don’t take that chance.

We’ve all done it – missed calls because we are out of the office or busy dealing with a client.

Missed calls means lost business, business that goes to your competitors instead of you. Wouldn’t it be great of there was always someone to answer your phone ?

A Virtual Office can provide you with a Dublin phone number, and be answered by professional staff, using YOUR company name. Messages can be texted to you immediately, so that you can return priority calls – and keep your customers happy.

Remenber, according to some studies ” 80% of callers will not leave a message on an answering machine”.

Top 5 considerations when you are choosing a Virtual Office in Dublin

Saturday, May 14th, 2011

If you are setting up a new business, you may not have the resources to rent an office just yet. For many new ‘back bedroom’ or ‘garage’ start-up businesses, Virtual Office services offer an excellent alternative.

But what do you need to consider when choosing a Virtual Office ?

Here are our Top 5 points for you to consider…

(1) Do they provide a full set of Virtual Office services ?

This is a very important consideration. Initially you may only require a professional business address to register your company (rather than using your home address), but you may require additional services in the future, for example telephone answering, mail forwarding, meeting room etc. Make sure that your Virtual Office provider has the full range of services to match your current and planned future requirements.

(2) Are you restricted into long term and inflexible service packages ?

Some Virtual Office providers offer fixed packages, which may suit them, but may not be ideal for you. Look for a Virtual Office provider that gives you the flexibility to pick and choose the options you require now, and to change those options at any time based on your business needs in the future.

(3) Integrity of the Virtual Office provider

Like most businesses, there are many Virtual Office providers that spring up overnight and close down just as quick. You need to ensure that your Virtual Office provider is well established and committed to this industry. For example, Dublin Serviced Offices are one of the few Virtual Office providers that have been in business for over 15 years, and is growing every year. For any startup, there is an exposure if one of your suppliers stops providing a service to you. A Virtual Office is a critical service to your business, so it is important to check their experience.

(4) Cost

The key point here is to find a Virtual Office provider that offers a professional service at a competitive price. Be careful of choosing the cheapest. It may cost you more in the long run. The professioanl image of your business is critical, particularly in the early stages, when every new client counts. You don’t want ‘cheap’ when this sacrifices the training or professionalism of the people handling your phone calls, re-directing important post etc. Look for a competitive price that balances your requirements with a level of professionalism that meets or exceeds your needs.

(5) Physical office space for your business in the future

A little forethought and planning for future possibilities is important at this point. When you consider a Virtual Office provider, see if they have a meeting room where you can bring your clients, at ‘your business address’. Also, when your business grows, does the Virtual Office provider have the physical office space to accomodate your business ? This is an important up front consideration to save time, money and a great deal of headaches in the future.

Dublin Serviced Offices (DSO) has been providing a complete range of flexible and cost competitive Virtual Offices for over 15 years, in addition to having over 20 Serviced Offices (of various sizes) in Dublin city centre.

Setting up a business in Ireland

Monday, October 11th, 2010

Some very good information from the Citizens Information here if you are thinking of setting up a business in Ireland.

If you are thinking of starting a business there are a number of issues you need to consider. Different supports and regulations apply, depending on your particular situation. You may be employed, unemployed or someone who is coming from outside Ireland to set up a business. This document highlights some of the important information you need to know with links to relevant topics.

Unemployed people

If you are unemployed you may be eligible for the Back to Work Enterprise Allowance scheme. If you participate in this scheme, you retain a percentage of your social welfare payment for up to 2 years. If you are starting a business, you also may get extra supports under the scheme, for example grants for training, market research, business plans and access to loans to buy equipment.
Regional micro-enterprise networks provide free training, mentoring and access to start-up loans to assist umemployed people to set up a business or become self-employed. You can find further information on micro-enterprise networks on the First-Step website.

Foreign nationals

Nationals of the European Economic Area (EEA) or Switzerland do not need permission to set up a business in Ireland. In general non-EEA nationals must get permission from the Minister for Justice and Law Reform in order to set up a business in Ireland. There are also a number of other steps required if you wish to come to Ireland to set up a business.

Legal structures

You can set up a business as a sole trader, as a partnership or as a limited company. The type of structure you choose depends on the kind of business you are running, with whom you will be doing business and your attitude to risk. It is advisable to get the advice of a solicitor or accountant when considering the structure for your business.

Sole trader: It is relatively simple to set up as a sole trader but if your business fails, your personal assets could be used to pay your creditors. Your main legal obligation is that you must register as a self-employed person with the Revenue Commissioners (see ‘Tax and PRSI’ below). If you wish to use a business name you must register your business name with the Companies Registration Office.

Partnership: This is where 2 or more people agree to run a business in partnership with each other. The partnership agreement should be drawn up by a solicitor. The partners are jointly responsible for running the business and if it fails all partners are jointly responsible for the debt.
Limited company: If you set up your business as a limited company, the business is a separate legal entity. If the company gets into debt, the creditors generally only have a claim on the assets of the company. The company must be registered with the Companies Registration Office (CRO) and the company reports and accounts must be returned to the CRO each year.

There is more information about these different structures on the CRO website. You can register your business name and file company returns online with the CRO using CORE (Companies Online Registration Environment).

Business plan and funding

City and County Enterprise Boards provide supports including grants to local businesses that are starting up or in development. You can find information about training and financial supports on their website.

Tax and PRSI

How your business is taxed depends on whether it is incorporated as a company. If it is a company then it is liable for corporation tax. New companies incorporated on or after 14 October 2008 may be exempt from the first 3 years of corporation tax – you can find details of tax exemption for new start-up companies on the Revenue website.

If your business is not incorporated you are considered to be a sole trader and you pay tax under the self-assessment system. Further information is available in the Revenue booklet IT48 Starting in Business (pdf).

If you are a subcontractor working in construction, forestry or meat processing you may apply for a C2 certificate. This allows you to receive payments from a contractor without Relevant Contracts Tax (RCT) being deducted.

PRSI: If you are self-employed you pay Class S social insurance contributions. There is a guide PRSI for the Self-Employed-SW74 on the website of the Department of Social Protection. If you are an employer and you create new and additional jobs in 2010 you may qualify for an exemption of employer’s PRSI for those jobs.

Employment rights and employers’ obligations
If you are starting up a business and decide to recruit staff you must find out what are your obligations and duties as an employer and what are the rights of employees. There is a guide for employers who are starting a new business with paid employees on the website of the National Employment Rights Authority. You can also read our documents on topics such as the minimum wage, social insurance (PRSI), leave and health and safety.

Further information

There is more information in our documents on becoming self-employed and closing or selling a business. The guide to self-employment, Toil and Trouble (pdf), is available on the Department of Social Protection’s website. You can download a leaflet on starting your own business (pdf) from the website of the Irish National Organisation of the Unemployed.

Your local City or County Enterprise Board provides information, advice, and financial support to small businesses.

Enterprise Ireland is an Irish Government agency which is responsible for the development of Irish industry. It provides advice and financial support to High Potential Start-Up (HPSU) businesses.

IDA (Irish Development Authority) Ireland is an Irish Government agency with responsibility for securing new investment from overseas in manufacturing and internationally traded services sectors. It can provide information about setting up a business in Ireland and may provide grants to companies wishing to locate in Ireland or expand their existing operations in Ireland.
The following organisations provide their members with advice and information about running a business: Small Firms Association (SFA) and Irish Small and Medium Enterprises (ISME).

Last Updated: 24/09/2010


« Older Entries Newer Entries »